Once an order is placed, an invoice and summary of your order will be sent shortly to email address you've provided. This info will be emailed to you when your order is received, so please use valid email address when going through checkout. AOL and hotmail users, please check your spam folders.
F.A.Q.s
How much are shipping rates?
Our goal is to offer you the best shipping options, no matter where you live.We offer free shipping on all order
When will my items arrive?
Please allow 5-15 days for delivery as they may be shipped from other countries.
Do you ship outside the United States?
We are able to ship outside the United States to all of the countries.
What is your return policy ?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging.See our Return Policy for more details.
What if I need to change my order?
If you need to change any details regarding your order, please contact us within 24 hours after order .Our chat on the bottom right of the screen or an email to support@ravyu.com will be the best ways to reach us.
How can i track my shipment?
All orders include tracking information that is normally sent via email within 48 hours after the order has been shipped.
You can also track your order using your tracking number here
What payment methods do you accept?
Ravyu accepts a number of payment methods:
- VISA
- MASTERCARD
- AMERICAN EXPRESS
- DISCOVER
- DINERS CLUB
- SHOPPAY
- PAYPAL
- VENMO
- APPLEPAY
- GOOGLEPAY
- META PAY
Do you provide an invoice?
Yes. Once we have received an order and payment has been cleared, the invoice will be sent to you via email.
Was my order received?
How long does it take for you to respond to my email?
Most email are replied within a 24 - 48 hours period, excluding weekend and holidays. Your questions and concerns are very important to us, and we will do our very best to reply back with a response as soon as we possibly can.
How do I contact you if I need more help?
please contact us You can send us a message using the.Our chat on the bottom right of the screen or an email to support@ravyu.com will be the best ways to reach us. Our friendly customer care team is here to help when you need us!
If you have any difficulties or questions, feel free to contact us:
You can reach us in the following ways:
- Phone: +1 346-598-3516
- Email: support@ravyu.com
- Live Chat: Available Mon-Fri | 9 am - 5 pm (GMT-5)